SatuitCRM
Supported Product Versions
| Supported Module | Module Version |
| Outlook Add-In for Windows | 3.0.595 or higher |
| Outlook Add-In for Mac and Outlook Web | 1.0 or higher |
| BulkAPI | 1.0 |
| REST API | 1.1 |
| Satuit Data Utility | 1.0 |
System Requirements
Satuit Technologies provides the following as a guideline for SatuitCRM system installations. These specifications apply to hosted and on-premise clients.
| System Requirements | Comments |
| Google Chrome Browser, Microsoft Edge | Most current version |
| Microsoft Windows 10 Professional | 64-Bit version |
| General Requirements | Satuit recommends a minimum screen resolution of 1366 x 768 for best possible user experience. Screen resolutions smaller than 1366 x 768 may not display Satuit features properly. |
| Outlook Add-In for Windows | Requires MS Office 2013 or higher, 32-Bit or 64-Bit versions. Requires .Net Framework 4.8 or higher. * In order to use Email option on all tabs and Mail Merge features client users must have the Outlook Add-In for Windows installed |
| Outlook Add-In for Mac/Outlook Web | Requires Outlook 2016 Requires Office365 or Exchange Server 2013 Service Pack 1 or higher or Outlook Web or Outlook.com mailboxes
Note: Outlook Add-In for Mac/Outlook Web has limited functionality. Please review SatuitCRM Highlights document |
SatuitPAC
Supported Product Version
| Supported Module | Module Version |
| SatuitCRA Utility | 4.0.210 or higher |
Requirements
Satuit Technologies provides the following as a guideline for SatuitPAC system installations.
| System Requirements | Comments |
| Microsoft Windows 10 Professional | 64-Bit version |
| Microsoft Word 2016 or higher | 32-Bit or 64-Bit versions |
| Adobe Acrobat | Version: XI or higher |
| SatuitCRA Utility Machine | .Net Framework 4.8 |
Self-Hosting/On-Premise Requirements
SatuitCRM Enterprise often does not require a dedicated database server. However, installation and capacity planning must consider all servers, services and transactional and queue databases required to serve SatuitCRM. Your SQL Administrator and/or Network Administrator will need to determine the appropriate settings for your network.
- Microsoft Windows 2019 Server or higher
- Microsoft SQL 2019 Enterprise or Microsoft SQL 2019 Standard or above
- Microsoft SQL Server Reporting Services 2019 or above
- The database system must be installed as:
Multi mode authentication – SQL and Windows
Case-insensitive Sort Order - SQL Latin1 General Server Collation
Application Server Requirements
SatuitCRM does not require a dedicated application server; however, installation and capacity planning must include all resources running on a server. Satuit Technologies provides the following as a guideline for SatuitCRM Server Installations:
- Microsoft Windows Server 2019 (or higher) with Microsoft Internet Information Server
- Microsoft .Net Framework Version 4.8
- SSL Encryption Certificate if HTTPS access will be used.
Personnel Requirements
Beyond the initial configuration and implementation, SatuitCRM does not require significant Information Technology resources; however, from time to time SatuitCRM does require database maintenance. Satuit Technologies recommends a Microsoft SQL certified administrator on staff or on contract for SQL Server installation and maintenance. Satuit can be contracted to perform the installation of SQL Server for an additional charge. To arrange additional yearly support, contact the Satuit Sales Associate for details.
Web and Database Server Communication Test
If the SatuitCRM Web application and the SatuitCRM database are being run on separate servers, it is important to verify that the two servers can communicate with each other. To verify the communication between servers, ping the Database server from the Webserver by machine name (not IP address) and ping the Webserver from the Database server by machine name. If this ping test is not successful, resolve the cause of the failed test before continuing.
Self-hosting/On-premise Feature Differences
Note: There are several features available with our cloud model which may not be available or require the licensing and installation of 3rd-party and/or additional support not covered as part of your Satuit license. This includes, but is not limited to:
- Search Nearby: Location based searching functionality which requires separate licensing from Google.
- Satuit2GO: The mobile application which requires a separate AuthHub to be setup, contact your Satuit Representative for additional details.
- RestAPI/BulkAPI: Requires a separate AuthHub to be setup, contact your Satuit Representative for additional details.