Q: Which browsers are supported for SatuitCRM?
A: SatuitCRM is fully supported in Google Chrome and Microsoft Edge (both are Chromium-based). These are the recommended browsers. Firefox is generally compatible but not officially tested. Internet Explorer is not supported.
Q: Can clients access the SatuitSIP investor portal from Safari or other browsers?
A: Yes — the SatuitSIP portal is compatible with Safari (including on Mac and iPad). If a client reports issues accessing the portal in Safari, they should try: clearing their browser cache, closing all browser windows, and logging in again. If the issue persists, check whether any browser extensions or privacy settings may be blocking content.
Q: A client on Safari says the portal shows a white screen with no reports. What should I advise?
A: Ask them to clear their browser cache and cookies, close all Safari windows, and reopen the portal. If it still appears blank in Safari but works in Chrome, there may be a browser-specific setting (privacy, security, or extension) interfering. As a workaround, they can use Chrome until the issue is isolated.
Q: Can I access SatuitCRM from an iPad?
A: SatuitCRM can be accessed from an iPad via Safari. Touch input works correctly; however, if you use an external mouse (e.g., Apple Magic Keyboard trackpad), some dropdown sub-menus may not respond to mouse input — use touch/tap instead. The mobile app Satuit2GO is also available for iOS for a streamlined mobile experience.